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Confidentiality

Confidentiality

Our practice is dedicated to the confidential security and privacy of your health information. At times, our doctors will take part in research, professional development and quality assurance. This can involve the collection of patient data, which will always be de-identified. Those involved in analysis of data would not be able to identify which patient has been included.

If you would like more information, please ask for a patient information leaflet, or ask your doctor.

Coronavirus Health Alert

As the threat level of COVID-19 is currently low in South Australia, we’re now offering face-to-face appointments. We continue to monitor the situation in other States closely.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.

If you have symptoms of fever, flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. If you require help to arrange this, please book a telephone consult with a GP first, and an appropriate safe review can be arranged.

For patients with other conditions who would prefer a telephone or video consult, these appointments continue to be available.

Please be aware that a private or gap fee may be incurred for telephone or video consults from 1st October 2020.

Medicare GP telehealth items are restricted to circumstances where a patient has an existing relationship with a general practice (i.e. the patient has visited a GP in the practice face-to-face in the last 12 months), other than for children aged under 12 months or patients who are homeless.

Please be assured that our clinic is COVID-19 safe, and we remain prepared to transition back to telephone triage of all consults should COVID-19 threat levels increase.