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Phone Calls and Emails

Phone Calls and Emails

Mostly, unless pre-arranged with your doctor, it is necessary to come in for an appointment. But, if you wish to speak to your doctor by telephone, please leave a message with the receptionist.

Doctors at this practice do not use email communication with patients for confidentiality reasons. Doctors do use encrypted electronic communication between other medical specialists, which ensures confidentiality for your information.

Coronavirus Health Alert

Due to the increased risk of COVID-19 in South Australia, our doctors are delivering consults predominantly via telephone or video telehealth. A large proportion of routine medical care can safely be performed over telehealth.

A telephone consult with a doctor can be booked through our website.

If your problem requires an examination, a safe face-to-face appointment will be scheduled.

If you have symptoms of cough, fever, sore throat, shortness of breath or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the SA Health website for a list of COVID-19 clinics and testing centres. If you are uncertain, please book a telephone consult with your GP who will discuss and arrange this.

Call 000 if you need urgent medical assistance.

For more information on COVID-19, please visit https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov