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Phone Calls and Emails

Phone Calls and Emails

Mostly, unless pre-arranged with your doctor, it is necessary to come in for an appointment. But, if you wish to speak to your doctor by telephone, please leave a message with the receptionist.

Doctors at this practice do not use email communication with patients for confidentiality reasons. Doctors do use encrypted electronic communication between other medical specialists, which ensures confidentiality for your information.

New Patients

We are currently not able to accept new patients due to being at capacity. We hope to re-open new patient bookings in the very near future.

Please check back soon, or call us on 7485 4000 if you have any queries.

HAVE YOU TESTED POSITIVE TO COVID-19?

If you have recently tested positive to COVID-19, please read this patient information.

COVID-19 FREQUENTLY ASKED QUESTIONS

Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19. The information provided is correct as of 13th January 2022.

COVID-19 Vaccinations

Elizabeth Family Health has been selected by the Australian Government to supply COVID-19 vaccines to eligible patients. Check your eligibility, or visit www.health.gov.au for more information. If you have further personal questions about eligibility or the COVID-19 vaccination, please book a regular or telephone consult with your usual GP.

Coronavirus Health Alert

The threat level of COVID-19 in South Australia is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).
If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.
If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the SA Health website for a list of COVID-19 clinics and testing centres.
If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged.
The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.

Call 000 if you need urgent medical assistance.