An appointment is required to be seen at the surgery. Please call our receptionist to make an appointment or book online. We do not accept walk-in patients, unless it is a medical emergency. We keep a number of appointments open each day for patients who are sick and need to be seen quickly. To get access to these appointments please ring our receptionist at 8.00am.
Unless organized otherwise with your doctor, please make an appointment to discuss results of tests. You are able to ring for the results of urine samples, cervical screening and pregnancy tests.
Please note, the Doctors at Family Health Medical Group will not prescribe Schedule 8 Drugs and Drugs of Addiction (including opiates and benzodiazepines) to new patients at their first appointment.
New patients that come to us already established on S4/S8/drugs of dependence will have a review with their new doctor to discuss this treatment. We do not prescribe these drugs at a first appointment and also require access to previous medical records to allow us to discuss if they are appropriate for continuation.
Our Practice Nurses offer a range of services, assisting the doctors, including:
A sickness certificate can only be provided as a result of a consultation. A certificate cannot be backdated or provided via a telephone request.
We are currently not able to accept new patients due to being at capacity. We hope to re-open new patient bookings in the very near future.
Please check back soon, or call us on 7485 4000 if you have any queries.
CORONAVIRUS HEALTH ALERT
We are currently experiencing an unprecedented demand for our service due to COVID-19. For the safety of GPs, staff, and patients, we require all patients and staff to wear a face mask while in the clinic. We also observe social distancing >1.5m and limit the number of patients in our waiting room.
HAVE YOU TESTED POSITIVE FOR COVID-19?
If you recently tested positive for COVID-19, please visit the SA Health website for up-to-date health advice on how to report and manage your illness.
If you have tested positive and would like to access antiviral treatment, please confirm your eligibility at https://www.health.gov.au/health-alerts/covid-19/treatments/eligibility#eligibility-for-oral-covid19-treatments
If you are unwell, have respiratory symptoms and a negative COVID-19 test, please arrange a telephone appointment with a GP, and a safe face-to-face review will be arranged, if required.
For your safety and convenience, we encourage telephone or video appointments (where possible). The Government has restricted Medicare GP telehealth items to circumstances where a patient has confirmed COVID-19 and is required to isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless.
Please be aware that telephone or video consults may incur a private fee.
Call 000 if you need urgent medical assistance.