If you feel there is any way in which we can improve our service to you, or if there are any problems you would like to discuss, please speak to the Practice Manager or tell our receptionist or your doctor.
We believe that problems are best dealt with within the practice. However, if you feel there is a problem which you wish to take up outside, you may prefer to contact the Health and Community Services Complaints Commissioner.
We are currently not able to accept new patients due to being at capacity. We hope to re-open new patient bookings in the very near future.
Please check back soon, or call us on 7485 4000 if you have any queries.
CORONAVIRUS HEALTH ALERT
We are currently experiencing an unprecedented demand for our service due to COVID-19. For the safety of GPs, staff, and patients, we require all patients and staff to wear a face mask while in the clinic. We also observe social distancing >1.5m and limit the number of patients in our waiting room.
HAVE YOU TESTED POSITIVE FOR COVID-19?
If you recently tested positive for COVID-19, please visit the SA Health website for up-to-date health advice on how to report and manage your illness.
If you have tested positive and would like to access antiviral treatment, please confirm your eligibility at https://www.health.gov.au/health-alerts/covid-19/treatments/eligibility#eligibility-for-oral-covid19-treatments
If you are unwell, have respiratory symptoms and a negative COVID-19 test, please arrange a telephone appointment with a GP, and a safe face-to-face review will be arranged, if required.
For your safety and convenience, we encourage telephone or video appointments (where possible). The Government has restricted Medicare GP telehealth items to circumstances where a patient has confirmed COVID-19 and is required to isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless.
Please be aware that telephone or video consults may incur a private fee.
Call 000 if you need urgent medical assistance.