Mostly, unless pre-arranged with your doctor, it is necessary to come in for an appointment. But, if you wish to speak to your doctor by telephone, please leave a message with the receptionist.
Doctors at this practice do not use email communication with patients for confidentiality reasons. Doctors do use encrypted electronic communication between other medical specialists, which ensures confidentiality for your information.
*During the COVID-19 pandemic, you may receive an email from your doctor which contains general information related to your appointment. You will not be able to reply to this email, so please phone our practice if you need to discuss the information provided.
We are currently not able to accept new patients due to being at capacity. We hope to re-open new patient bookings in the very near future.
Please check back soon, or call us on 8280 5822 if you have any queries.
From 1 January 2022 our fees will be changing. This decision has not been made lightly and is necessary due to the ongoing discrepancy between operating a general practice clinic and low increases to Medicare rebates offered by the Federal Government. A full list of fees is available at Reception. Please speak with our team if you have any questions.
Changing from Bulk-Billing to Mixed Billing
From 1 January 2022, our bulk-billing policy will change. Bulk-billing will only be available to children under 16, health care card, pension card and DVA Cardholders for an appointment during regular business hours. For patients outside of these groups, there will be a small out of pocket expense for most consultations. We will continue to bulk-bill all Health Assessment and Chronic Disease Management Plans. This decision has not been made lightly, and is necessary due to the ongoing discrepancy between operating a general practice clinic and low increases to Medicare rebates offered by the Federal Government. A full list of fees is available at Reception. Please speak with our team if you have any questions.
HAVE YOU TESTED POSITIVE TO COVID-19?
If you have recently tested positive to COVID-19, please read this patient information.
COVID-19 FREQUENTLY ASKED QUESTIONS
Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19. The information provided is correct as of 13th January 2022.
Coronavirus Health Alert
The threat level of COVID-19 in South Australia is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).
If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.
If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the SA Health website for a list of COVID-19 clinics and testing centres.
If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged.
The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.
Call 000 if you need urgent medical assistance.