We are a mixed billing practice. Consultation fees will depend on the length and complexity of the consult. Medical consumables associated with the treatment provided will attract a separate fee. All outstanding accounts are to be settled at the time of consultation.
We offer Medicare Online Claiming, so any Medicare Rebate can be paid directly to your bank account immediately, as long as you have a savings account card.
Please call us if you cannot attend your appointment.
We work hard to provide our patients with exceptional care. If you cannot attend your appointment, please call us to cancel it so we can make that time available to another patient needing our help.
Please understand that we assign highly trained nurses and doctors for these appointments, and there are many other patients who would appreciate this time. With appropriate notice, we can give your appointment to someone else.
Fees for unattended appointments will be charged as follows:
$15.00 fee for a standard appointment (not cancelled within two hours of the scheduled standard appointment time).
$20.00 fee for a Care Plan appointment (not cancelled within 24 hours prior to the appointment).
Procedures, such as skin lesion removal, are subject to an additional fee of $30 for treatment room costs. More complicated minor surgery will incur a higher fee which will be explained by your GP.
Mirena insertion fee $171.70, Medicare rebate $71.70, gap payable $100.
NOTIFICATION RE: TELE-CONSULTATIONS
From Monday 30th March 2020, we will shift to delivering mostly tele-consultations.
As such, we will only examine people in person by invitation. This might seem extreme, but it is likely that in the coming weeks that more widespread social isolation or home quarantine will be necessary as a result of COVID-19. We don't want to alarm you, but we do want you to be prepared for the changes that we will make to your care at this practice.
A large proportion of routine care can be performed via telehealth. Over the next few months, we may delay some routine preventative health care such as skin checks, routine pap smears, chronic disease care plans, and routine physical examinations, which can wait for a time when the community risks are lower. Please also remember that even if you have cold or flu symptoms, at the moment, it is more likely that it isn’t COVID-19. Testing is strictly limited to people who fit the criteria set by the Australian Government. If you are sick, please stay home until you have been well for at least 48 hours. If you need advice, please call our practice to arrange a consult via telephone.