fbpx
 

Feedback

Feedback

If you feel there is any way in which we can improve our service to you, or if there are any problems you would like to discuss, please speak to the Practice Manager or tell our receptionist or your doctor.

We believe that problems are best dealt with within the practice. However, if you feel there is a problem which you wish to take up outside, you may prefer to contact the Health and Community Services Complaints Commissioner.

Coronavirus Health Alert

As the threat level of COVID-19 is currently low in South Australia, we’re now offering face-to-face appointments. We continue to monitor the situation in other States closely.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.

If you have symptoms of fever, flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. If you require help to arrange this, please book a telephone consult with a GP first, and an appropriate safe review can be arranged.

For patients with other conditions who would prefer a telephone or video consult, these appointments continue to be available.

Medicare GP telehealth items are restricted to circumstances where a patient has an existing relationship with a general practice (i.e. the patient has visited a GP in the practice face-to-face in the last 12 months), other than for children aged under 12 months or patients who are homeless.

Please be assured that our clinic is COVID-19 safe, and we remain prepared to transition back to telephone triage of all consults should COVID-19 threat levels increase.